Help us improve your experience at Clover Hospital. Your feedback is confidential and only takes a few minutes.
What type of visit was this?
Was this your first visit?
Which areas did you interact with?
Courtesy and professionalism of security staff
Ease of entry and clarity of directions
First impression of the hospital environment
Friendliness of reception staff
How long did you wait before being attended to?
Comfort and cleanliness of the waiting area
Clarity of information provided at reception
Courtesy and empathy of nursing staff
Responsiveness to your needs
Quality of communication
Professionalism of the doctor
Clarity of diagnosis and treatment explanation
Time taken to address your concerns
Overall confidence in the care received
Waiting time for tests
Professionalism of laboratory staff
Clarity of instructions provided
Pharmacy waiting time
Availability of medication
Explanation of how to use medication
Attitude and professionalism of staff
Attentiveness of attendants
Cleanliness and comfort of the ward
Overall support during your stay
Overall, how satisfied were you with your visit?
How likely are you to recommend Clover Hospital to family and friends? (0 = Not at all, 10 = Extremely likely)
Did you experience any major delays or challenges?
Would you like us to contact you about your feedback?
Preferred contact channel